Resolved -
      	This incident has been resolved.
        
        
            Oct 20, 11:55 PDT
        
      
      
        Identified -
      	The issue as been identified. The root cause are increased error rates in a downstream metering and billing provider likely indirectly caused by issues in the AWS us-east-1
        
        
            Oct 20, 09:24 PDT
        
      
      
        Update -
      	We are continuing to investigate this issue.
        
        
            Oct 20, 09:22 PDT
        
      
      
        Investigating -
      	We are investigation an issue on the customer portal w.r.t. to account management operations
        
        
            Oct 20, 09:21 PDT